If you have a soft, wet spot on your lawn or hear the sound of running water, you may have a leak in the service line to your house. Water soaks into the ground causing the soft spots. Close the main shut off valve inside your house. If the sound of running water continues, the outside service line could be leaking. Please call our office immediately at 717-248-0165 so that our service personnel may come out to inspect the line.
If it is determined that there is a leak on your service line, it would be your responsibility to repair it because it is on your property and is actually owned by you. Consider enrolling in our Lateral Maintenance Program to protect you in the event of a leak.
If you have a leak inside your home, we suggest you secure the assistance of a qualified plumbing professional.
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Source: Save Water PA.org